About the Company:
HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
Company Name: Hewlett-Packard (HP) India
Company Website: www.hp.com
Job Location : Bengaluru
Position : Technical Support Consultant
Salary : Rs 2.52 LPA + Shift Allowance + Variable Payout (Annually)
Job ID : 3008650
Eligibility Criteria :
Year of Passing out : 2017 batch
Degree : BE / BTech
Specialization : All Branches
No Percentage cut off
Interview Process :
- Just a Minute( Group Discussion)
- Soft Skill Interview
- Technical Interview
- Operations Manager Interview
- HR Interview.
Job Description :
- Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
- Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
- Begin to proactively assist customers to avoid or reduce problem occurrence.
- Work is often reviewed by Supervisor or Team Lead.
How To Apply :
Apply Link : Click Here
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